
We build offshore teams and infrastructure with guaranteed results.
Part Strategy Partner, Part Implementer, Part Recruiter.
100% aligned with your success.
THE PROBLEM
Hiring in the U.S. is harder — and more expensive — than ever. Entry-level workers are demanding more than you can afford. Your best people need room to grow — or they’ll leave. And your team is already stretched to the limit.
Sound familiar? This was us in 2018.
Average entry level starting wage for trade, technology, and creative /professional per year.
THE SOLUTION
Thinking beyond borders. Learning how to build, integrate, and manage offshore, AI-empowered teams force-multiplies your U.S. talent — allowing your entire team to do more with less.
We solved our own growing pains offshore. Now we can help you do the same
Our Approach
We access the international talent pool and develop extensions of your company with premier talent. Our approach combines strategy, recruitment, and implementation — all led by people in our company with real business experience building and managing their own offshore teams.
We invest serious time into working directly with your U.S. leadership to design roles, define accountability, and build feedback systems for success — before we even begin recruiting. Then we stay involved to guarantee you get results.
We also invest heavily into our company culture, and our people- offering premium pay for premium performance.That’s our secret sauce!
Our Guarantee
In the instance someone needs to be replaced, we do it at no cost. In the rare instance a role does not work out, we refund our implementation fee. No fine print, no dodging - as a partner, we only succeed together. When we say we’re your partner, we mean it. Your success is our success, and we stand behind every placement we make.
Our Proven Process
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Consult & Advise
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Define & Design
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Recruit & Develop
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Implementation
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Success Support
Meet the Implementers
Steven Martorelli
Founder / Director of Remarkablism
In 2018, Steve flew to the Philippines on a one-way ticket to solve Turnkey Processing’s growing pains.
After years of trial and error — learning the culture, building accountability systems, and testing roles — he built a high-performing offshore team that helped his company triple in size.
Now, he brings that same playbook to his clients - offering hands-on strategy, recruiting, and implementation without the painful learning curve.
Steve holds a JD and also serves as Turnkey’s Director of Remarkablism™, where he champions a culture rooted in continuous improvement - helping people and companies become the best version of themselves.
Outside the office, you’ll find him in the garden, reading philosophy, or perfecting his latest batch of homemade gelato.
Michael Pucci
Marketing Guru / Corpo Fixer
True story: when Michael joined Turnkey in 2019, a few owners thought he was a corporate spy—nobody that skilled just strolls in. After more than a decade shaping global projects in publishing, media, gaming, and immersive entertainment, Michael had all but mastered the art of scaling vision, talent, and community at once.
Turnkey gave him a bigger puzzle: develop new client programs, build a marketing department from scratch, craft best‑practice playbooks, train a worldwide crew, and tie every campaign to revenue. Michael said “bet” and then launched the department, drafted the brand strategy, and led teams across multiple continents. While teaching, he kept learning, racking up over 25‑plus master certifications in business, marketing, and team leadership.
Today he offers that same “fix‑it‑fast, build‑it‑to‑last” approach to any company bold enough to call, blending narrative marketing, systems thinking, operational best practices, and straight‑talk coaching to clear bottlenecks and spark growth.
Before dawn you’ll catch him sketching story beats for the next publication, dialing in the perfect espresso, or roaming Connecticut trails with his wife and their ever‑curious dog—always chasing the next story worth telling.
Jaclyn Martorelli
Accountability Architect / Clarity Queen
Jackie’s an expert in operational clarity and scalable team infrastructure, with a proven track record of helping businesses unlock the full potential of remote teams.
With more than a decade of hands-on experience in small business environments, Jackie has worked across nearly every major department—operations, sales, HR, finance, and customer success—giving her a 360° view of what growing companies really need to function smoothly. Her specialty lies in building systems that streamline service and accounting functions, enhance accountability, and empower team members to succeed.
As an early team member at Turnkey Processing, Jackie played a central role in scaling the business and leading the implementation of the Entrepreneurial Operating System (EOS). Today, she brings that same structure-minded approach to Turnkey Offshoring, where she partners with clients to define clear accountabilities, install performance tools like scorecards and L10 meetings, and ensure offshore hires successfully integrate into a culture of ownership and excellence.
Outside of work, you’ll find Jackie crafting, hiking, or simply hanging with her cats at home. In the community, she's involved with a nonprofit that supports healing through art, and participates in bike rides to support cancer research.
Gilsar Vergara
Progress Partner / Culture Mechanic
Born by the beaches of Negros Island and raised in Long Island, NY, Gil joined Turnkey in 2022 to help bridge cultures — returning to the Philippines to serve as a mentor, operator, and hands-on translator of expectations between our U.S. team and offshore staff.
With a background in U.S.-based logistics, sales, and environmental services — plus deep cultural knowledge and fluency in the local dialect — Gil plays a critical role in shaping our offshore culture. He mentors our staff, navigates tough conversations, and ensures that accountability and care go hand in hand.
As our local operator, Gil keeps everything running like a Filipino pedicab: rugged, efficient, and way faster than expected — all while navigating the controlled chaos. (You really have to drive there to understand.)
Outside of work, Gil has lived a life in motion. Whether trading punches in the ring, leaning into sharp curves on a motorcycle, dropping chaotic basslines as a DJ, or building teams from the ground up — thinking and moving fast has always been his way of being.
What People Are Saying
“Expanding our team to the Philippines has transformed how our finance department operates. Turnkey's ability to find the perfect candidate for the specific roles we need has allowed us to provide a better customer experience, and at the same time reduce interruptions in our offices here. The team is extremely dedicated, hardworking, intelligent, and constantly looking to improve and take on new tasks.”
— Rich Yuris CPA, CFO. Genrose Stone + Tile
“We have been working with Turnkey’s offshore team for years now and the experience has been fantastic. From hiring, to onboarding and training, to offboarding, they are incredibly supportive and attentive. They have a perfect mix of on-site leadership and US based oversight. Their prices are fair and they make everything seamless and if there is a hiccup, they always make it right. Having employees in the Philippines is a cost-effective way for our company to create a competitive advantage. ”
— Bryan Picard President | Summit Careers
“Turnkey is a game changer when it comes to offshoring. We have offshore talent through multiple agencies, and we wish we had just came to Turnkey first instead of trying all of the others. Working with Michael isn’t just about our staffing. It’s about culture, technology, and having a partner who also discusses changes in the marketing field. A+”
— Joy Smith Director of Production | Volume Nine
A Culture of
Remarkablism™
We believe great talent is cultivated and retained through a culture of excellence. At Turnkey, we recruit for attitude and develop A-Player talent through our culture of Remarkablism™.
What’s Remarkablism? It’s our commitment to helping every employee become the best version of themselves — physically, mentally, and spiritually.
Every year, we challenge each employee to set meaningful life goals and adopt carefully curated habits that promote well-being — habits like sleep targets, nutrition, hydration, gratitude journaling, reading, and more. These habits and goals are tracked in an app, points are awarded for check-ins, and the winner of our yearly challenge earns a company-sponsored vacation or bucket list experience of their choice!
Our goal is to build a culture of people who care— about themselves, about the companies they work for, and about each other.
Learn about the Remarkablism Challenge
Here's what participants
are feeling and saying
"Happier"
"More Energy"
"Greater Balance"
"Teamwork"
"Dedication"
"Feel Amazing"
"Unity"
"Happier" "More Energy" "Greater Balance" "Teamwork" "Dedication" "Feel Amazing" "Unity"
Human Talent,
Multiplied by AI
Every member of our international team is equipped with best-in-class training in AI-supported workflows. From automating redundant tasks to enhancing research and communication, our staff uses AI the way it was meant to be used: as a tool that multiplies productivity, sharpens insight, and supercharges output.
The future of AI isn’t about replacing people.
It’s about empowering people. And when that AI-empowered teammate costs a fraction of what you'd pay for the same caliber of talent locally, the math becomes simple.
FAQs
Traditional outsourcing usually means handing tasks to a third-party vendor who’s outside your business and culture. Turnkey Offshoring is different. We help you build a fully integrated team overseas — real employees who align with your values, understand your goals, and become a true extension of your U.S. team.
What’s the difference between off-shoring and out-sourcing?
What hours will my offshore team work? (Can they match U.S. time zones?)
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Turnkey Offshoring’s consultations are straightforward and honest. We’ll take a close look at your business, identify which roles make sense to offshore (and which don’t), and talk through what success would actually look like. If we don’t think we’re the right fit — or if we don’t believe the role will succeed offshore — we’ll tell you. No pressure, no fluff. Just real advice to help you decide what’s best.
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Turnkey Offshoring has built strong relationships with colleges, business hubs, and professional communities across the Philippines — especially in Davao City, where our team is based. Because we offer great pay, top-tier amenities, and a workplace culture people love, we’re able to attract and retain some of the best talent around. If you’re ever nearby, come say hi! You’re always welcome at our U.S. headquarters in Meriden, CT — or at our home base in Davao City.
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Zero liability. Your offshore team members are officially employed through Turnkey Offshoring, so we handle all the legal, HR, and administrative responsibilities. You get all the benefits of having them operate like true members of your team — without the legal complexity or employer liability.
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Our pricing is simple: We charge a small one-time implementation fee that covers our recruiting and workstation setup costs. Then you pay a flat monthly fee per offshore employee. That fee includes everything — salary, benefits, workspace, infrastructure, HR, compliance, and even employee perks. Typical top-tier talent in the Philippines is a fraction of the U.S. rates — often one-third to one-half the cost of a similar US employee. How do we make money? We build in a small margin to cover our overhead, team support, and infrastructure — just enough to keep improving while keeping things cost-effective for you.
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Our offshore team members work in-person from our office in Davao City, Philippines. We’ve created a vibrant, well-equipped space with great amenities, strong culture, and tight-knit community — all designed to attract top talent and keep them engaged long-term. While we can support remote work in special cases, most of our clients prefer the security, reliability, professionalism, and camaraderie that comes with an in-office team. That said, if you'd prefer your employee to work from home, we can support that — and you'll see additional cost savings thanks to reduced overhead.
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Security is one of the first things we plan for. Every offshore employee works under clear data security and AI policies, NDAs, and client-specific guidelines. Our office has reliable internet, power backups, CCTV, and on-site management to ensure a secure working environment. For added protection, we can help you set up VPNs, role-based access, or device-level restrictions — whatever level of security your business requires. We always encourage our clients to set up a call between your IT team and ours to make sure everything is buttoned up before your employee starts.
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You can absolutely start with just one person. In fact, that’s how many of our clients begin. We’ll help you build the right role, get the right person in place, and make sure the systems are solid — then scale with you when you’re ready. The great news is that whether you have one person or ten, they’ll feel like part of a vibrant, supportive work culture in our office from day one.
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We stand behind every placement — and if it’s not the right fit, we’ll make it right. If someone doesn’t work out, we’ll replace them quickly at no extra cost. There’s no official trial period, because we stay involved throughout the entire engagement to make sure everything’s working. If something feels off, we address it early. Our goal is to make sure you have the right person, in the right role, with the right support — period.
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If your U.S. team is hitting capacity, struggling to hire affordably, or spending too much time on tasks that aren’t a good use of their talent — it might be time. You don’t need to have everything figured out. That’s what we’re here for. We’ll help you identify the right role, build a system that supports it, and make sure you’re set up for success.
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Many of our clients are in the $2–$10M range and are building their first offshore hire to support a growing U.S. team. Others — especially in the $10–$50M range — bring us in to help a specific department design and build an offshore team to support that function or relieve a bottleneck. Whether you're starting small or scaling up a division, we only take on work we know we can deliver — and we stay hands-on to make sure it works.
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English is widely spoken in the Philippines — it’s one of the country’s official languages and used in schools, business, and media. Most of our offshore team members speak English fluently and communicate clearly and professionally. Like anywhere in the world, there may be a mild accent, but it’s usually easy to understand and quickly becomes a non-issue. If English fluency or tone is especially important for the role, we’ll make that a priority in the hiring process.
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Most of our clients use tools like Slack, Zoom, and email — just like they would with their U.S. team. We’ll help you set up a simple, effective communication rhythm based on how you already work. Whether it's daily check-ins, weekly team calls, or shared task boards, we’ll make sure you and your offshore team stay in sync from day one.
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You’re never locked in - everything’s month to month. Whether you want to add more offshore support or scale back, we’ll work with you to adjust. We’re built to be flexible — just like your business needs to be.
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That’s one of the biggest values of our consultation. We’ll walk through your team structure, workload, and goals — and help you identify the highest-impact starting point.
Most offshore employees in the Phillippines are accustomed to working U.S. hours to align directly with their client’s timezones. We’ll build your team around whatever schedule works best for you. The time difference is typically 12 hours ahead of U.S. Eastern Time, which can actually be a big advantage when it comes to night, weekend, or holiday coverage.